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Help

ORDERING QUESTIONS
 
 
 
 
 
 
 
 
 


1. How to order from your shop?

Ordering is so easy! Simply make your selection from our range of over 100 flower & gift options, by using our Easy navigation menu on the left hand side of each page. When you have found the perfect gift, click on the "more info" link. This will tell you more about the item and give you the option to click on the "add to cart" button.

When you decide to order, you will be taken to our Secure Credit Card server where you can specify any preferences that you might have and provide us with delivery and payment instructions. All information is encrypted for your security and then sent directly to www.giftshop.com.cy.

When your order has been received, a member of our Customer Service team will ensure that all the information contained in your order is correct. A member of our Customer Service team will then notify immediately if there are any difficulties with your order.  Your order is prepared just in time for delivery.

We pride ourselves on the simplicity of this process, and best of all you will never be confronted with any hidden charges or fees. That's right, not a cent more than the final order value. We are one of the most competitive florists on the internet today and we plan on staying that way!

So take your time, browse our collection, but most of all, enjoy yourself or even spoil yourself!

Shopping should always be this easy.



2.
What methods of payment do you accept?

We accept payment by the following credit cards: Visa and MasterCard for the time being.  You can place your order from any country with one of the above cards, we will charge the quoted amount in Cyprus Pounds.  You card company will then convert the amount using the current exchange rate.



3. Can I write a message together with my flowers?

Yes. When you check out and specify the Delivery information there is a Card Message field. In this field you can write your message which we will hand write and include it with your flowers.



4.
How do I know you have got my order?

When placing your order online, you will get a confirmation email if your payment has been accepted.



5.
Can I order multiple items?

You can order more than one item to be sent the same delivery address in the same session.
If you want to order to multiple recipients just make a new order.



6. Can I order over the telephone?

Yes. In fact ordering online is more secure that ordering by telephone since we are using SSL 128 BIT secure server transactions. Click here for more information. If you are not comfortable of placing an order online you can call us and place your order by phone.



7.
The photos of the flowers we see on your site are really great; Are the photos real?

Yes. All photos you see on our site are genuine photographs of our products. Don't be surprised to see such quality products at https://www.giftshop.com.cy. Quality, exclusivity and customer's satisfaction is our Number One priority. We believe that everybody should have the luxury of benefiting from products of the highest quality.



8. When will you take payment from my credit/debit card?

Your credit/debit card will be charged on the day when you place your order. The name that appears on your statement will be CYPRUS FLOWERS or CYPRUS GIFT SHOP.




9.
Will the flowers look exactly the same as the photos on this site?

Our bouquets and arrangements are exclusive and are hand made, so no two will ever be identical. We make every effort to fill your order as closely as possible, but will occasionally be limited by the seasonal availability of some flowers and vases. In such cases substitutions of equal or greater value will be included instead.

 



Customer Account:

Buy online with secure payment
Payments can be made in Euros
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